Frequently Asked Questions

In almost all cases – no. You might develop some muscle soreness from working muscles you haven’t used or that may be weak. In fact, our primary goal is to reduce pain.

Often, your physician will give you a recommendation of a listing of physical therapists in your area. Sometimes, your insurance company will guide you with regard to who is “in network” for your insurance plan. Ultimately, the decision is yours. If you have a specific request, talk to your physician or insurance company prior to making an appointment. We will also call your insurance company and find out your benefits and will let you know what your co-pay amount will be (if applicable).

If your physician refers you to physical therapy, you may call our office for an appointment at (414) 425-9700 or Request An Appointment. Our office staff will then follow up to secure all necessary information from you and assist you with an appointment.

We are partners in your recovery, so we have to work together. All patients should follow through with their recommended home exercise programs and instructions, as this is extremely important in expediting your recovery.

For your first visit you will need your insurance card and any paperwork that was sent to you to be filled out. If you have any operative reports, MRI or X-ray results, you may bring those as well, but they are not necessary. Additionally, if you are utilizing any type of brace, splint or crutches, those should come with you.

Franklin Rehabilitation accepts most insurances. However each insurance benefit package is unique to each patient. We can check what your insurance benefit covers and let you know.

Co-pays are dependent upon your individual insurance. After your initial visit, we will call your insurance and find out your benefits. We will give you a written summary of your physical therapy benefits with an estimated co-payment amount, if you have one.

On your first visit, your physical therapist will perform an examination/evaluation to determine what deficits and/or problems you have that can be addressed through physical therapy. The examination/evaluation involves a thorough medical history, systems review and tests and measures that allow the physical therapist to get a more specific understanding of your condition. Your physical therapist will make a clinical judgment as to your diagnosis and prognosis. A treatment program will be developed aimed at resolving the problems identified, as well as to attain the goals you set in conjunction with the physical therapist.

The interventions you receive will depend on what the physical therapist finds in the examination/evaluation. Our intervention programs include coordination among all people involved in your care (other health care professionals, family, friends, caregivers and others), communication to ensure a good exchange of information, thorough documentation of the care and services provided, and instruction to you and others involved in your care to promote and optimize our services. Most physical therapy plans of care will include three categories of interventions: therapeutic exercise; functional training in self-care and home management; and functional training in work or school, community and leisure environments. Other interventions might include manual therapy techniques; use of equipment such as supports, orthotics, or prosthetics; airway clearance techniques; skin repair and protection techniques; electrotherapeutic modalities; and mechanical modalities.

Plan on an hour for your initial visit. Subsequent visits (if needed) will last between 45 to 60 minutes.

It depends upon the diagnosis, the severity of your injury and how strictly you are able to stick to the home exercise recommendations. Our goal is to not only get rid of your pain but to get you to the point where the likelihood of the pain coming back is significantly reduced. Most conditions will resolve with a four week course of treatment.

Because your physical therapist will perform a meticulous examination/evaluation, quantifying and qualifying all the deficits and problems you are presenting with, re-examination to determine progress is possible. You will be re-examined based on your diagnosis as well as on the chronicity of the problem. Additionally, the physical therapist always needs to be aware of follow-up visits with your physician, if you were referred by one, as a re-examination may be performed so that the physician can be updated at that time.

If you have increased symptoms, please call your physical therapist right away. When you call the office, please be sure you explain to the office staff you are having an increase in symptoms. The office staff will pull your chart and contact your physical therapist or a covering physical therapist as soon as possible. We will be able to review the information and will give you a call back that same day. After we discuss the case with you, we will be able to give you guidelines as to what would be appropriate to reduce your symptoms, whether you need to come into the office, or if you should contact or follow up with your physician. It is best to call us prior to calling your physician if a change in symptoms has occurred. We will fax the physician a report so he/she can be up-to-date on your care when you go for a follow-up visit.

Not all Physical Therapy and Physical Therapists are the same. In our clinics, rest assured you will receive top quality treatments from highly credentialed therapists.

The answer to this question depends entirely on the physical therapist’s examination/evaluation to determine your diagnosis and prognosis.

Please contact the physical therapist who treated you. He/she may be able to help you over the phone, but if you are having more problems it’s best to come in and let us re-examine you.

Patients do not need a physician referral to see a physical therapist. This is a tremendous advantage for patients because it shortens the time required to initiate appropriate treatment and it helps cut costs by eliminating unnecessary tests and/or medications. Feel free to contact us for additional information about the scope of physical therapy direct access.

Absolutely! If you have a problem you think can be helped with physical therapy, feel free to give us a call. After discussing with you the specific problem you present with, we can help you determine if it is something that could be managed with physical therapy. You can also give your doctor a call. If he/she is not sure, he/she is welcome to contact us as well. We are happy to send your doctor information about our treatment programs if he/she needs additional information.

Yes, all physical therapists have to be licensed in the state in which they work. Licenses should be prominently displayed.

In general, wear comfortable clothing to physical therapy. If you are presenting with a problem of your cervical spine, upper back or shoulders, the therapist can provide you with a gown as needed to expose these areas. If you are coming for a lower-extremity problem, shorts are important. You can bring clothing with you if you need to change here.

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